Fast technical support
For application errors, screen behaviour, data visibility or synchronisation problems, write to us directly by e-mail.
Something wrong? Write to us directly.
You can reach us by e-mail about anything: a technical problem, deployment, user permissions or how a module is used. If you add the information below, we can get back to you faster.
Permissions and access
Send us the details of user role, project access, device matching or corporate account transfer requests.
Corporate deployment
Plan a corporate meeting to discuss a new project start, a team onboarding plan, custom process adaptation and integrations.
Account deletion request
To have your Sitabula account and the personal data linked to it deleted, follow the steps on the account deletion request page.
Please include when reporting a problem
- Module name: Production, Quantity Take-off, Progress Payment, Current Accounts, Stock, Shipment or the relevant screen
- Project name and, if possible, the relevant location / unit / room / record information
- At which step the error occurred: a short 1-2-3 flow
- A screenshot or a short video if you have one
Suggested subject line
Sitabula - [Module Name] - [Short Summary]
Example: Sitabula - Shipment Tracking - Received quantity does not appear in stock